Street Address vs. Mailing Address
When completing forms that ask for my personal information, I find that many forms ask for “Street Address.” I dutifully fill in my home street address. When I do this I find that, a couple of weeks later, I get a phone call asking me if I’ve moved because a mailing addressed to me was returned marked “unable to deliver.” I explain that I don’t receive mail at my home address, and that I have a Post Office Box for that purpose. The frustrated caller then corrects the information that I provided on the form. I calmly explain that I provided the correct information that was asked for. But this wins me no points with the caller.
On other occasions, I have been able to ask someone, “Do you really want my “street address,” or would you rather have my “mailing address?” On many of these occasions I have been told, “No. We have to have your physical street address.”
So it appears that when a form says “street address,” sometimes they really want a “mailing address,” and at other times they really do want a “street address.”
Is there a general rule of thumb to decipher what people really want?
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