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Joined: November 18, 2013
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Comments posted: 1
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I think it's a matter of finding a compromise between "correct" grammar, simplicity, brevity, clarity, and direct reassurance to the caller that "your" call matters to us. All things considered, the commonly used "the order it was received" is a little grating to my ears as well, but understandable and, I hate to say, acceptable.
November 18, 2013, 3:27pm
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